INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Q1: How long for the payment processing?

A1:  Always it need about 24 hours for Aliexpress to confirmed your payment after you pay for it. And we can ship it out asap within 24 hours on work days after your payment has been confirmed by aliexress. And the delivery time always take about 3-7 working days after posted.

Q2: I cancelled order by myself, why i still not receive the refund?

A2:  After the order be cancelled, it need about 3-10 work days for aliexpress and your bank to process it and send it back to your account. And the refund price maybe has a litter different because of different exchange rate. You will get the money back, please don't worry about it.

Q3: Can I return goods if I don't like?

A3: Yes, you can return goods if you don't like it. Or any questions if you have, contact with us please, only this, you can get timely best after-sales service.

Q4: What is your returns/exchange policy?

A4: Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Know more...

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